Welcome to Zahra Help & Support!
If you encounter issues or have questions, this guide will help you resolve them quickly.
1. How do I access all features?
Open the app or website and navigate the main menu.
2. I can’t hear Adhan or notifications. What should I do?
3. How do I switch themes (Light/Dark)?
Use the toggle button in the header; preference is saved automatically.
4. How do I track Tasbeeh, Amal, or Habits?
Navigate to the feature and follow instructions.
5. How do I report bugs or provide feedback?
Use the Contact Us form or email zahra.founder@gmail.com.
6. How can I make donations safely?
Follow instructions under the Donate section; M-PESA or supported channels are secure.
7. What should I do if videos or Majlis streams don't play?
Ensure you have a stable internet connection. Clear cache if needed. Restart app or device if problem persists.
8. How do I search for Qur'an verses or Dua?
Use the search bar at the top to search by name, phrase, or keyword.
9. Can I save my favorite content?
Tap the heart icon on any video, surah, or dua to save it to your Favorites.
10. How do I change my profile or avatar?
Navigate to Profile settings in the drawer. Zahra stores profile data securely on your device.